Follow these two main steps to complete your transaction;
Step 1: Initiate the Transfer
- Log in to your Africhange app and select your funded CAD wallet
- Click on the Send icon on the home page.
- Enter the amount to be sent in Canadian dollar (CAD).
- Select your preferred recipient country in the currency dropdown- in this case, "USD."
- The app will automatically display the equivalent amount in USD. (Ensure your CAD wallet is funded enough for your transaction, bearing in mind the ACH or SWIFT transfer charge)
- Select the means of transfer (ACH, or SWIFT)
Step 2: Add the recipient and complete the transfer
- Click on ADD RECIPIENT and populate the required fields
- Once the recipient is saved, select the purpose of payment
- Check/review the transaction summary page for accuracy and click on CONFIRM
- Input your TRANSACTION PIN
- The transaction is completed.
Note:
- Transfers to USD are processed via ACH, WIRE or SWIFT at their respective transfer charge.
- These charges are non-refundable if wrong details are used and the transaction is processed or refunded
- Please note that transactions to USD accounts are completed within 1-3 business days
Congratulations! You have successfully completed the transaction.
For further assistance, contact our support team at support@africhange.com
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