Why am I unable to take my Selfie during KYC verification?

There are a few reasons you might have trouble taking a selfie during registration. Here’s what to check:

• Camera Permissions:
  Make sure the Africhange app has access to your camera. Go to:
  Device Settings > Apps > Africhange > Enable Camera Access.

• App Update:
  If the camera button flickers or doesn’t work, update the Africhange app to the latest version. Or login on the web at https://www.africhange.com/login

• Lighting:
  Poor lighting can make it hard for the camera to capture a clear photo. Try moving to a well-lit area.

• Camera Quality:
  If your device has an older or low-quality camera, it may be harder to take a clear selfie.

• Device Issues:
  Restart your device or clear your browser's cache and cookies to fix any technical problems.

If none of these solutions work, please contact us at support@africhange.com for help.

We are always happy to assist!