If you’ve sent funds from your bank account and they haven’t appeared in your Africhange wallet, don’t worry, we’re here to help.
For ACH transfers, please request a Trace ID from your bank.
For wire transfers, ask your bank for an IMAD number.
These details help us locate and verify your transaction more quickly.
Once you have the information, please contact us at support@africhange.com and we’ll investigate the issue promptly.
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